Payment and ordering methods:
For orders using Paypal please follow instructions at checkout.
For orders being paid for by Cheque or Postal Orders go to checkout to find total cost then e-mail your order details to us via the form at Contact Us.
Paypal , click on the link to open an account today www.paypal.co.uk
Postal orders and cheques*
Debit / credit card via the paypal gateway
*Please note that orders being paid for via cheque or postal order will not be processed until payment has been recieved and cleared.
*Please e-mail your order to us if paying by Cheque or Postal Order.
Delivery:
We aim to dispatch all orders within 5 working days of you placing them, however, some items on this site are delivered straight from the manufacturer and may take longer to arrive. Delivery will be made as soon as possible after your order is accepted and in any event within 28 days of your order. If you do not recieve your order after this time has passed please get in touch with us.
Delivery charges are as follows -
All items within the U.K are sent via Royal Mail 1st class recorded.
Shipping is based Royal Mail weight table ,*Please note that all prices shown are in GBP and are per order.*
If an order cannot be delivered the Post Office will keep it for seven days, after that it will be returned to us. Please note that any returned packages will require further postage payment before it can be resent.
Returns:
If for any reason you are not satisfied with your order please contact within 7 days
Missing or faulty items must be claimed within 7 days of receipt of your order. Returns must be received within 14 days from our acceptance of your claims.
If you would like to return your item we ask that you contact us as soon as possible to arrange a return.
All returns must be received by us within 14 days in unused conditionfrom our acceptance of your claims.
*Herbs, Resins & Powders are non returnable.
